Can I modify or cancel my order after placing it?

Yes, you can modify or cancel your order after placing it. Please contact our Sales team as soon as possible at sales@evetech.co.za with your Invoice No or Order ID for reference. Once an order enters processing or has shipped, changes may not be possible.

How can I update my shipping address?

Log in to your account, go to Account Info, and edit your primary address. For active orders, contact our sales team immediately at sales@evetech.co.za with your Invoice No — changes are only possible before dispatch.

Do you offer bulk discounts?

Yes, we offer bulk discounts for larger orders. Contact us at sales@evetech.co.za with the products and quantities you're interested in for a detailed quote.

Can I request a price match?

Yes, we offer price matching on certain products. Please contact us at sales@evetech.co.za with the details of the competitor's offer.

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Your Order, Step by Step

How Ordering Works
at Evetech — Step-by-Step Ordering Guide for Gaming PCs & Hardware

From clicking “Add to Cart” to unboxing your gear — here's exactly what happens with every Evetech order.

Your order in six steps

Browse & Choose Your Product

Explore our range of gaming PCs, laptops, components, and peripherals. Use filters to narrow by brand, price, and specs — or let our AI PC Builder recommend the perfect setup for your budget and games.

Smart Search & FiltersLive Stock StatusSpec Comparison

Add to Cart & Review

Add products to your cart. Review your selections, adjust quantities, and check that your configuration is correct before proceeding. Your cart saves automatically to your account.

Saved CartEasy Adjustments

Checkout & Shipping

Enter your delivery address or choose in-store collection from our Centurion premises. Review your complete order summary including all costs before payment. Delivery available nationwide.

Nationwide DeliveryIn-Store Collection~3 Minutes

Secure Payment

Pay via Instant EFT with Ozow, Credit/Debit Card (Visa & Mastercard), or manual EFT bank transfer. All transactions are SSL-encrypted and PCI compliant for your security.

Ozow Instant EFTVisa & MastercardSSL Encrypted

Order Processing

Once payment is confirmed, your order enters processing. We verify payment, allocate stock from local inventory, and prepare your items for dispatch. You'll receive a confirmation email with your order number.

Confirmation Email1–3 Business Days

Dispatch & Delivery

Your order is securely packaged and handed to our courier partner. You'll receive tracking information via email so you can follow your delivery in real time until it arrives at your door.

Real-Time TrackingSecure Packaging1–5 Business Days

Building a Custom PC?

Custom-built gaming PCs are hand-assembled by our technicians, stress-tested, and burn-in tested before shipping. This adds approximately 3–7 business days to the standard processing timeline. You'll receive progress updates throughout the build.

3–7 Extra DaysHand-BuiltBurn-in Tested

Frequently Asked Questions

Yes, you can modify or cancel your order after placing it. Please contact our Sales team as soon as possible at [email protected] with your Invoice No or Order ID for reference. Once an order enters processing or has shipped, changes may not be possible.

Yes, once your order has been shipped, you will receive a tracking number via email. You can also check your order status by logging into your Evetech account at any time.

We accept Instant EFT with Ozow, Credit & Debit Card (Visa and Mastercard), and manual EFT (Electronic Funds Transfer). Please note that Capitec Pay is not available on Ozow.

If an item you're interested in is out of stock, our sales team can assist in trying to locate it or provide alternative options. Contact us at [email protected] and we'll do our best to help.

Our primary delivery coverage is within South Africa. However, if you have a courier or representative who can collect from our Centurion premises, we're happy to accommodate international clients.

Log in to your account, go to Account Info, and edit your primary address. For active orders, contact our sales team immediately at [email protected] with your Invoice No — changes are only possible before dispatch.

No, there is no minimum order value. You can order as little or as much as you need.

Yes, we offer bulk discounts for larger orders. Contact us at [email protected] with the products and quantities you're interested in for a detailed quote.

Please complete the RMA Form located in your Account section. This will create a ticket with our support department, and we will take immediate action to address and rectify the problem.

Yes, we offer warranties on most of our products. Warranty details are provided on individual product pages. Our systems come with a 12-month warranty, and some components carry up to 5 years of individual warranty.

Yes, we offer price matching on certain products. Please contact us at [email protected] with the details of the competitor's offer.

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How Ordering Works at Evetech — Step-by-Step Ordering Guide for Gaming PCs & Hardware