Returns Policy

For returns, refunds and warranty claims, see our Returns and Warranty policy. To qualify for a full refund, the product must be unopened, and returned with all original packaging and materials

For opened products, a re-stocking fee of up to 25% may apply, provided the product is returned in its original packaging with all included materials. If the product is returned without some or all of the original packaging and materials, Evetech reserves the right to charge an additional fee at its sole discretion.

Products returned in opened packaging must be in resalable condition. Software and consumables (such as ink, paper, etc.) can only be returned if they have not been opened.

When shipping products back to Evetech, please ensure that they are carefully packed in protective materials. The order number and return address should be clearly visible on the package. Evetech will not be held liable for any damages that occur during shipping. We recommend insuring the return shipment for added protection.

If an order is cancelled by the customer before it has been shipped (before it has been fulfilled), a full refund, including delivery charges, will be issued.

Every product carries the full manufacturer warranty for that product, minimum 12 months from the order date. Where the manufacturer gives longer, the longer period applies.

If you encounter a faulty item, please contact us, and we will guide you through the return process. For returns, refunds and warranty claims, see our Returns and Warranty policy.

For returns, refunds and warranty claims, see our Returns and Warranty policy.